Shipping policy

Shipping Policy for Little Peanuts Bookshop

At Little Peanuts Bookshop, we strive to deliver your orders quickly and securely. Please read our shipping policy to understand how we handle deliveries.

1. General Shipping Information

1.1. We deliver to locations within the UK mainland. If you are unsure whether we ship to your location, please contact us at littlepeanutsbookshop@gmail.com.

1.2. All orders are processed during business hours, Monday to Friday, excluding public holidays.

2. Shipping Costs

2.1. Shipping charges are calculated based on the destination, weight, and size of the package.

2.2. The total shipping cost will be displayed during checkout. If available, international shipping may incur additional fees such as customs duties or taxes.

3. Delivery Times

3.1. UK deliveries typically arrive within 3-5 business days after dispatch.

3.2. Delivery times are estimates and may vary due to factors beyond our control, such as delays with third-party couriers or customs clearance.

4. Dispatch Times

4.1. We aim to dispatch orders within 2 business days after payment is received.

4.2. In the event of unexpected delays, we will notify you via email.

5. Tracking Orders

5.1. Once your order has been dispatched, you will receive a confirmation email with tracking information, if available.

5.2. Customers are responsible for monitoring their packages with the tracking details provided.

6. Missing or Delayed Deliveries

6.1. If your order has not arrived within the estimated delivery time, please contact us at littlepeanutsbookshop@gmail.com and we will investigate the issue.

6.2. While we do our best to ensure timely deliveries, we are not liable for delays caused by third-party couriers.

7. International Shipping

7.1. International orders may be subject to customs duties, taxes, or other fees, which are the responsibility of the buyer.

7.2. Customs processing may cause delays, which are beyond our control.

8. Incorrect or Undeliverable Addresses

8.1. Please ensure your shipping address is accurate when placing your order. We cannot be held responsible for delays or additional costs incurred due to incorrect or undeliverable addresses.